PRICING POLICY
Welcome to Octagon Group LLC. Our pricing policy is designed to provide transparency and consistency for all our valued customers. Below, we outline the key principles and terms that guide our pricing practices.
1. Competitive Pricing
We strive to offer high-quality medical equipments at competitive prices. Our team regularly monitors market trends and competitor pricing to ensure that you receive the best value for your purchase.
2. Price Accuracy
We make every effort to ensure that all prices listed on our website are accurate and up-to-date. In the rare event of a pricing error, we reserve the right to correct the error and notify you of any changes prior to processing your order.
3. Taxes and Fees
All prices displayed on our website are exclusive of applicable taxes and fees unless explicitly stated otherwise. Sales tax and other applicable fees will be calculated and displayed at checkout based on your shipping address.
4. Discounts and Promotions
- Promotional Pricing: From time to time, we may offer discounts or promotional pricing on selected items. These offers are subject to terms and conditions, including time limits and availability of stock.
- Coupon Codes: Customers can use valid coupon codes during checkout to receive discounts. Each coupon code is subject to specific terms, including expiration dates and product exclusions.
5. Bulk Purchases and Wholesale Orders
We offer special pricing for bulk purchases and wholesale orders. To inquire about bulk discounts, please contact our customer service team at 1-888-973-9319.
6. Price Matching Policy
To ensure customer satisfaction, we may match the price of a competitor for identical products under certain conditions. For price matching inquiries, please provide proof of the competitor’s price and product details.
7. Changes to Pricing
Octagon Group LLC reserves the right to change product prices without prior notice. Prices may vary based on factors such as market conditions, supplier costs, and inventory levels.
8. Refunds and Adjustments
If you find a price discrepancy after your purchase, please contact us within 14 days. We will review your case and determine if a refund or adjustment is warranted.
9. Shipping Costs
Shipping costs are calculated separately from product prices and depend on the shipping method, destination, and weight of the items. Full details are available on our Shipping Policy.
Thank you for choosing Octagon Group LLC. We value your business and look forward to serving your medicare needs!